💙 Carer Spotlight: Why Nicola Chose Lakeland Care 💙

💙 Carer Spotlight: Why Nicola Chose Lakeland Care 💙

At Lakeland Care, we’re proud to work with carers who bring not only skill and dedication, but a genuine heart for helping others. This month, we’re excited to introduce you to Nicola, whose thoughtful, client-focused approach has made a big impact since joining the team.

“I wish I’d chosen this job a lot sooner than I did.”


Choosing Lakeland

When Nicola decided to pursue a career in care, she did her research — and it led her straight to us.

“I looked into other companies, but Lakeland stood out. They have a really good reputation, and it’s clear they’re very client-focused and supportive.”


Training That Builds Confidence

Starting a new role in care can be daunting, but Nicola found our training and shadowing process gave her the foundation she needed to thrive.

“The training was very thorough. I felt a little overwhelmed at first, but once I started shadowing other carers, it all made sense. Learning in real time and asking questions from experienced colleagues made a huge difference.”

The support didn’t stop there. Nicola was given the time she needed to shadow until she felt fully confident:

“Lakeland let me shadow for as long as I needed — that gave me the confidence to step into the role knowing I could do it.”


Surprising Rewards

What surprised Nicola most about working in care?

“How appreciated you are by the clients. It’s a fulfilling job — just being present and showing small acts of kindness means the world to them.”


Life After a Shift

After a busy day supporting others, Nicola winds down by reconnecting with her own support system:

“I like to spend time with family and friends — even if it’s just checking in on how their day’s been.”


Her First Few Weeks in Three Words?

Fulfilling. Rewarding. Engaging.


Nicola’s Advice for New Carers?

“Make sure you’ve really researched the role. This is a job where you need patience, resilience, compassion, and empathy. It’s not always easy, but I only wish I’d started sooner.”


Nicola, thank you for bringing your care, warmth, and dedication to our team. We’re so glad you chose Lakeland Care — and so are our clients. 💙