Lakeland Care Achieves 100% in Latest Council Quality Inspection

We’re proud to announce that Lakeland Care has achieved a 100% score in our most recent Westmorland and Furness Council Quality Inspection, following a comprehensive visit by a Quality and Contracts Officer in June 2025.

This outstanding result is a testament to the hard work, compassion, and dedication of our entire team—both in the office and out in the community—who deliver person-centered, professional care every single day.

🌟 What the Council Said

The inspection evaluated a wide range of key areas, including care planning, medication practices, safeguarding, leadership, training, recruitment, and feedback systems. We’re delighted to share that Lakeland Care received a green rating across all categories, resulting in a perfect score.

  • Person-centered care planning with clear, first-person narratives and detailed risk assessments
  • Safe and effective medication practices, supported by regular spot checks and thorough protocols
  • Excellent safeguarding processes and a culture of openness, reporting, and accountability
  • Strong leadership and team culture, praised for supervision structure, open communication, and support for staff development
  • Outstanding training compliance, with 98% of staff up to date with both eLearning and in-person training
  • A positive reputation in the community, with compliments from clients, families, nurses, and local social workers

💬 What This Means for You

This inspection reaffirms Lakeland Care’s place as one of the most trusted homecare providers in Westmorland and Furness. Whether you’re receiving support through private care or via local authority funding, you can be confident in our:

  • Commitment to dignity and independence
  • Clear, consistent communication with families
  • Well-trained, compassionate staff
  • Responsiveness to changing needs

As an employee-owned company, every member of our team has a stake in the success and quality of the care we provide. That shared responsibility shows in everything we do—from thoughtful care plans to proactive leadership and everyday kindness.

📍 Local, Reliable, Compassionate

Whether you’re based in Barrow, Ulverston, Millom, or the surrounding areas, Lakeland Care is here to support you and your loved ones with expert, personalised care.

We know choosing the right homecare provider is a big decision. That’s why we’re proud to have this independent recognition of the quality and reliability of our service.

📞 Get in Touch

Looking for trusted, high-quality homecare in Westmorland and Furness?

We’d love to talk.

Or contact us online here to arrange a free, informal chat about your needs.

👏 Thank You

A huge thank you to our dedicated team for making this result possible. Together, we’re setting the standard for what truly excellent homecare looks like in our community.