💙 Carer Spotlight: Why Nicola Chose Lakeland Care 💙
At Lakeland Care, we’re proud to work with carers who bring not only skill and dedication, but a genuine heart for helping others. This month, we’re excited to introduce you to Nicola, whose thoughtful, client-focused approach has made a big impact since joining the team.
“I wish I’d chosen this job a lot sooner than I did.”
Choosing Lakeland
When Nicola decided to pursue a career in care, she did her research — and it led her straight to us.
“I looked into other companies, but Lakeland stood out. They have a really good reputation, and it’s clear they’re very client-focused and supportive.”
Training That Builds Confidence
Starting a new role in care can be daunting, but Nicola found our training and shadowing process gave her the foundation she needed to thrive.
“The training was very thorough. I felt a little overwhelmed at first, but once I started shadowing other carers, it all made sense. Learning in real time and asking questions from experienced colleagues made a huge difference.”
The support didn’t stop there. Nicola was given the time she needed to shadow until she felt fully confident:
“Lakeland let me shadow for as long as I needed — that gave me the confidence to step into the role knowing I could do it.”
Surprising Rewards
What surprised Nicola most about working in care?
“How appreciated you are by the clients. It’s a fulfilling job — just being present and showing small acts of kindness means the world to them.”
Life After a Shift
After a busy day supporting others, Nicola winds down by reconnecting with her own support system:
“I like to spend time with family and friends — even if it’s just checking in on how their day’s been.”
Her First Few Weeks in Three Words?
✨ Fulfilling. Rewarding. Engaging. ✨
Nicola’s Advice for New Carers?
“Make sure you’ve really researched the role. This is a job where you need patience, resilience, compassion, and empathy. It’s not always easy, but I only wish I’d started sooner.”
Nicola, thank you for bringing your care, warmth, and dedication to our team. We’re so glad you chose Lakeland Care — and so are our clients. 💙
