Starting a new job can feel daunting, but at Lakeland Care, we believe no one should ever feel like they’re doing it alone. That’s why we invest time, care, and attention into making sure every new carer feels confident, supported, and ready to make a difference.
From comprehensive training to on-the-job shadowing with our experienced Care Supervisors, our new starters are nurtured every step of the way — so when they head out on the patch, they feel prepared, not panicked.
Today, we’re delighted to introduce Brodie, a brand new addition to the team – and a brilliant example of how the right welcome can make all the difference.
Why Lakeland Care?
For Brodie, the choice to join Lakeland Care came down to values and reputation.
“I chose Lakeland Care as my employer because of its strong reputation in providing compassionate care and fostering a supportive work environment. I admire the company’s commitment to making a positive impact on the community and its focus on employee development. The values of Lakeland Care align with my own, and I believe I can contribute meaningfully while growing both personally and professionally within this organisation.”
The Start That Sets You Up
We asked Brodie how she found the training and shadowing experience — something we take huge pride in at Lakeland.
“I found the training and shadowing process to be very thorough and supportive. The training provided a solid foundation of the skills and knowledge required for the role, and the shadowing experience allowed me to observe and learn directly from experienced colleagues.”
“It was helpful to see how the tasks are performed in real-time, and I felt that I was given the opportunity to ask questions and receive feedback. Overall, it made me feel well-prepared and confident to take on my responsibilities.”
At Lakeland, no new carer goes out alone. We believe that shadowing, encouragement, and real-life mentoring are essential to building confident carers — and Brodie’s experience shows that it works.
The Surprises of Care
Care isn’t just about routines — it’s about relationships, and that’s something Brodie has felt strongly in her first few weeks.
“What has surprised me most about working in care is the deep emotional connection that develops between carers and the people we support.”
“It’s not just about providing physical care, but about offering emotional support, building trust, and creating a safe environment for individuals. I didn’t expect how fulfilling it would be to make a real difference in someone’s day, even through small acts of kindness.”
“It’s been incredibly rewarding to see the positive impact care can have, not just on individuals, but on their families as well.”
Work Life Balance
At Lakeland, we also encourage carers to look after themselves — because caring starts with you. Here’s how Brodie recharges:
“After a busy day on the patch, I like to unwind by taking some time for myself to relax and recharge. I often enjoy a quiet day watching series on my days off or going out around the area in my car, as it helps me clear my mind.”
“I also make sure to connect with loved ones, whether it’s a quick chat or spending time with family and friends. Taking care of my own well-being is important to stay balanced and energised for the next day’s challenges.”
In Three Words?
We asked Brodie to sum up her first few weeks at Lakeland Care:
“Welcoming, rewarding and supportive.”
That’s exactly what we hope every new recruit feels — and we’re thrilled to know that Brodie’s felt just that.
Brodie’s Advice for Future Carers
“Make sure you have a genuine passion for helping others as it’s a role that requires patience, empathy, and resilience. It’s not always easy, but it’s incredibly rewarding.”
“Stay open to learning, ask questions, and never be afraid to lean on your team for support. Every day is different, and every person you care for will teach you something new.”
💬 Thinking About a Career in Care?
If Brodie’s story speaks to you, and you’re looking for a supportive, well-led team that values your growth, Lakeland Care is hiring!
We offer:
✅ Full training and real-time shadowing
✅ A warm, family-feel environment
✅ Up to £1,000 tax-free bonuses through our Employee Ownership Trust
✅ Ongoing development and progression opportunities
✅ The chance to change lives — including your own
Whether you’re completely new to care or returning with experience, there’s a place for you at Lakeland Care.